Microsoft and CaixaBank Establish Artificial Intelligence Innovation Lab

The two entities will work together to improve financial solutions and achieve interactive work environments in the metaverse.

A collaboration between Microsoft and CaixaBank will lead both companies to enhance the use of artificial intelligence in financial solutions and to come up with working environments in the metaverse.

To this end, they have announced the AI Innovation Lab. This joint artificial intelligence laboratory is located in Barcelona, will be supported by CaixaBank Tech and will work together with the artificial intelligence R&D Hub that Microsoft also has in the Catalan capital. Its objective will be to develop proofs of concept, prototypes and use cases to optimize financial services.

The partners have announced that, initially, they will focus on the tasks of improving artificial intelligence models with technologies currently under research and looking for day-to-day applications, at the level of process efficiency, customer experience or cybersecurity.

At the same time, they will create interactive virtual environments for new hybrid work scenarios.

As part of the agreement, CaixaBank and Microsoft will train professionals from the bank’s technical and business areas. They include technical training in artificial intelligence, data management, security and the cloud.