AI technologies are revolutionising how retailers personalise shopping experiences and optimise customer service, says guest author Gabriel Frasconi from Freshworks.

AI technologies are revolutionising how retailers personalise shopping experiences and optimise customer service, says guest author Gabriel Frasconi from Freshworks.
A pioneering Franco-German project has developed hybrid operating rooms that leverage 5G networks and artificial intelligence (AI) to enable innovative medical applications.
According to an ISACA study, 45 per cent of companies do not include their cybersecurity teams in the development and adoption of AI solutions, posing significant risks.
Alberto Blanch discusses how AI, data sovereignty and local support are transforming technology solutions for SMEs.
A study reveals that CIOs face a dilemma with AI: only 11% have implemented it, while 67% take a cautious approach due to security and data fears.
KPMG Study: 97% of Cloud-Using Companies Rely on AI Services from Cloud Providers
Zscaler shares insights to help businesses implement artificial intelligence securely.
Researchers from LMU, TU Berlin and Charité have developed an AI tool that uses imaging data to detect rare diseases in the gastrointestinal tract.
Bain & Company forecasts that the value of the AI sector in three years' time will be $780 billion at a minimum and $990 billion at a maximum.
A significant number of companies remain unfamiliar with the European AI regulation, and two-thirds require support to implement it within their organisations.
SAP presented many new features at its congress, but all with the common denominator of elevating the user experience through AI and corporate data. We analyse them in this article.
T-Systems is developing a software solution to train nursing staff at Bonn University Hospital (UKB).
Large language models (LLMs) continue to grow, sowing doubts about their costs, energy consumption, etc. Are we heading towards a new era of small language models (SLMs)?
The introduction of AI in companies is often still hesitant, and this reluctance inadvertently opens the door to a new type of shadow IT.
It analyses a threat in which the structure of scripts, comments in lines of code, and the names of functions and variables show that the perpetrator used artificial intelligence.
The global AI market is expected to grow from USD 540 billion in 2023 to USD 1,270 billion in 2028.
Zoho highlights the importance of low-code and no-code tools to promote information cohesion before automation.
Chris Dimitriadis, ISACA's director of Global Strategy, highlights the challenges organisations face due to a lack of artificial intelligence training.
Programming skills are no longer a requirement exclusively for professionals in the IT sector. For which jobs are programming skills already in demand?
Today, only 37% of companies are ready to implement AI projects.
A study by BearingPoint reveals that 99% of managers expect AI to have a significant impact in the current decade.
The Baden-Württemberg judiciary is launching an innovative project aimed at reducing the workload of judges in social courts by using AI to streamline the organization of court files.
Ethics and digital trust have never been more at the front of our minds than they are today. Our world grows with increasing interconnection: from AI systems shaping public opinion to automating technologies for making critical decisio ...
We interviewed Juan María Aramburu, CEO of Keepler Data Tech, to learn his views on the impact of Generative AI, the sectors that can extract the most value from these technologies and the keys to successfully tackle this type of proje ...
Organisations today are allocating substantial budgets to AI without necessarily understanding how to govern it or where to begin. To reduce compliance costs and avoid reinventing the wheel, the privacy function can play a central role ...
Organizations are dedicating large budgets to “AI” without necessarily knowing how to govern AI nor where to start. To lower compliance costs for the organization and to avoid reinventing the wheel, the Privacy Function will and can p ...
We visit the facilities of the largest supercomputing centre in Europe and fifth largest in the world.
Telekom opens its Master Security Operations Center in Bonn, analyzing billions of security-relevant data points per day.
The EU AI Act came into force in August, requiring affected companies to comply with the new regulations on time or face potential fines.