Onboarding processes go hand in hand with missing induction plans, unclear responsibilities and poorly communicated expectations, says Nils Kröger from Workbase
The onboarding plan in many companies is still unstructured. As a result, new IT employees quickly feel overwhelmed. It is therefore important to create clear structures. An orderly onboarding process forms the basis for the efficient induction of new staff.
A basic problem of a poor onboarding process is the lack of communication. This is why misunderstandings and confusion usually arise in the very first days and weeks. This can be avoided by companies relying on appropriate communication tools that are designed to communicate clearly and accurately.
Information about information
Those who are new to a company are already faced with a lot of information that needs to be learned. This makes it all the more important to bundle the numerous details in one place. Employees can then look it up again and again. This is possible via platforms that provide resources in an orderly fashion. It makes sense to sort the information according to the area of responsibility. This makes it easy for employees to identify their next action, for example, and to carry it out efficiently.
Adaptability is lacking
Onboarding processes are often standardised. However, what may seem efficient brings with it many problems. After all, every employee has unique learning needs and skills. For this reason, companies should customise their onboarding as much as possible. It is important to prioritise the employee and their specific areas of responsibility.
Onboarding process is not monitored
Success in onboarding is not measured in many companies. There is simply a lack of an effective method for this. This is where reliable monitoring of individual learning successes should be established. Companies can do this particularly easily with the help of special programmes for knowledge transfer.
is Managing Director of Workbase