Breakthroughs in natural language processing are driving the adoption of AI in the contact center.
TECHNOLOGY POWERING BUSINESS
Artificial intelligence
“Digital Contract Management” Not To Be Ignored
Digital, cloud-based contract management bundles all documents in one place and automates deadline management.
Stadtwerke Hamm nutzen KI aus Wien
Der KI-Spezialist Deepsearch hat eine Lösung implementiert, mit der Kundenanliegen schneller bearbeitet werden sollen.
An Interview With Chat GPT On AI And Cybersecurity
Chat GPT advises, "Contingency plans should be prepared and employees should be trained to properly respond to an attack."
Mit synthetischen Daten gegen Geldwäsche
Die Merkur-Versicherung synthetisiert Daten mit einer Lösung des KI-Spezialisten Mostly AI. Sie ist damit der erste Versicherer in Österreich, der synthetische Daten aktiv einsetzt.
AI-based Analyses of Disease Symptoms
EU privacy-compliant voice biomarker research platform for faster diagnosis of health conditions.
KI in der Rechtsberatung
Der Rechtsschutzversicherer Coop Rechtsschutz will seinen Kunden einfacher, vor allem aber auch schneller zu ihrem Recht verhelfen. Dem Einsatz von Künstlicher Intelligenz (KI) kommt dabei eine Schlüsselstellung zu.
CertifAI to Test Compliance with Standards and Regulatory Requirements for AI-based Products
PwC Germany, DEKRA and innovation starter Fonds Hamburg want to establish a company for the testing and certification of AI products.
Ordering Food Via AI Voice Chatbot
In the hospitality industry, artificial intelligence with intelligent speech recognition function is used for the first time.
How Important Is A Trustworthy AI?
AI gets the benefit of the doubt, but it needs control mechanisms.
Service Master: E-Learning Course On AI Deployment In SMEs
According to the Competence Center for Securing Skilled Workforce Assurance, there is a shortage of around 28,700 IT specialists in Germany.
Researchers Crack Passwords With Thermal Images
They evaluate the thermal images with artificial intelligence. This allows passwords to be cracked with a high degree of reliability within seconds. The method works with keyboards and screens and also with ATMs.
Will AI Soon Replace The Lawyer?
AI significantly reduces the workload of employees and leads to a "streamlining" of procedural processes, says Jens Reumschüssel of Exterro.
TeamViewer Integrates Artificial Intelligence Into Augmented Reality Workflows
By launching AiStudio, a self-learning algorithm for training models for image and object recognition that works with the Frontline platform
HPE Has Unveiled A New Machine Learning Development System To Accelerate The Path To AI
HPE's new Machine Learning development system eliminates the complexity, cost of building and training models with a complete, out-of-the-box solution that accelerates gainin insight.
AI Optimises The Filling Of Packing Cartons
Well-filled packing cartons can save up to 50 per cent in excess shipping space, reducing the number of truckloads.